This week sees Rob Mills, Global VP Objective Connect, presenting at the Australian Digital Government Summit in Sydney. The primary outtake for attendees at the event is how to focus on driving transformational change and digital integration in public sector agencies.

However, a major inhibitor to the public sector embracing change is the traditionally wide scope of work required before, during and after the transition to a new way of doing things. But what if change just meant helping knowledge workers do their job more effectively without the major disruption associated with process reengineering.